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FAQ

  • Simply click here, fill in the form and send us the required KYC (Know Your Customer) documentation, and we'll email you with a user id and temporary password.
  • What do I need to register?
  • PrimeTrade follows a strict KYC (Know Your Customer) policy. To register on the site, we need self-attested copies of the following:
  • In case of an individual:
  1. Photo-ID Proof (Either a valid passport, Driver?s License, Voter?s ID card, PAN card)
  2. Proof of address (Either a latest Telephone bill, Electricity bill, Gas cylinder receipt),
  3. One stamp size photograph
  • In case of a company:
  1. Permanent Account Number (PAN) card
  2. Tax Identification Number (TIN)
  3. Address proof in the form of the current telephone bill held in the company?s name
  4. Stamp size photo of the authorized person
  • Do I have to register on matextnet.com to take part in an auction on the site?
  • Yes. Register free on the site. To take part in the auctions other terms and conditions including remittance of prescribed EMD will apply.
  • Can I change my user id?
  • No.
  • How often should I change my password?
  • You will receive an automated prompt to change your password every 25 days. However, it is advisable to change your password frequently for security purposes.

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